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*(How to locate): The Serial Number is located on the packaging box or on a white label on the unit.

  • AV500: Remove picture frame. The serial number is located on bottom right front and will begin with: A1A….
  • AV100: Serial number is located on lower backside of aquarium and will begin with: B1B…
  • Panoramic: Serial number is located on label near LCD control panel or underneath aquarium...